Last Updated: June 2026

At CozyLittlePalls, protecting your personal information is one of our highest priorities. This Privacy Policy explains what information we collect, why we collect it, how it is used, and the measures we take to keep it secure when you visit our website or purchase products from our collections, including Realistic Animal Plush Collection, Animal Plush Toys, and Plush Pillows & Creative Plush.

By using our website, you acknowledge and agree to the practices described in this Privacy Policy.

1. Information We Collect

To provide a secure and efficient shopping experience, we may collect several categories of information.

Information You Provide

When you place an order, create an account, or contact our support team, we may collect information such as:

• Full name
• Shipping and billing address
• Email address
• Telephone number

Payment Information

Payments are processed securely through trusted third-party payment providers. CozyLittlePalls does not store your complete credit card number, debit card information, or CVV/security code on our servers.

Automatically Collected Information

When you browse our website, certain technical information may be collected automatically, including:

• IP address
• Browser and device information
• Operating system
• Website usage and navigation data

This information helps us improve website functionality and user experience.

2. How We Use Your Information

The information we collect is used for legitimate business purposes, including:

• Processing and fulfilling your orders
• Sending order confirmations and shipping updates
• Providing customer support
• Improving our products, services, and website performance
• Detecting fraudulent or unauthorized activities
• Sending promotional emails when you have chosen to receive marketing communications

3. Information Security

We implement appropriate technical and organizational safeguards to protect your personal information.

These measures include:

• SSL (Secure Socket Layer) encryption for sensitive data transmissions
• Restricted access to customer information by authorized personnel only
• Cooperation with PCI-DSS compliant payment processors for secure payment handling

Although no online system can guarantee absolute security, we continuously work to protect your information using industry-recognized security practices.

4. Third-Party Services & Advertising

CozyLittlePalls does not sell your personal information for monetary compensation.

However, we may share limited information with trusted third-party service providers that assist us with operating our website, processing orders, analyzing website performance, and delivering relevant advertising.

These providers may include:

• AppLovin – advertising measurement and campaign optimization
• Meta Platforms – social media advertising and audience analytics
• Google – website analytics, performance monitoring, and search services

For more information about their privacy practices, please refer to their respective privacy policies.

5. Cookies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies may be used to:

• Remember products saved in your shopping cart
• Improve website performance
• Analyze visitor behavior
• Support personalized advertising through approved advertising partners

Most web browsers allow you to disable or manage cookies. Please note that disabling cookies may affect certain website features.

6. Children's Privacy (COPPA)

Our products and website are intended for a general audience and are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under thirteen years old. If we become aware that such information has been submitted, we will take reasonable steps to remove it promptly.

7. California Online Privacy Protection Act (CalOPPA)

To comply with CalOPPA:

• Visitors may browse our website without creating an account.
• A link to this Privacy Policy is available through our website.
• We make reasonable efforts to respond to browser "Do Not Track" (DNT) signals where applicable.

8. GDPR Rights (European Economic Area)

If you are located within the European Economic Area (EEA), you may have certain rights under the General Data Protection Regulation (GDPR), including the right to:

• Access your personal information
• Request corrections to inaccurate information
• Request deletion of your personal data where legally applicable

To exercise these rights, please contact us at support@cozylittlepalls.com.

9. California Privacy Rights (CCPA / CPRA)

California residents may have additional privacy rights under applicable law.

These rights may include:

• Requesting information about the categories of personal data we collect
• Requesting deletion of eligible personal information
• Requesting details regarding certain information-sharing practices
• Opting out of certain data sharing activities where required by law

Although CozyLittlePalls does not sell personal information for financial gain, some advertising technologies may be considered "sharing" under California privacy regulations. Eligible California residents may exercise applicable opt-out rights.

10. Data Security Incident Response

If a security incident involving personal information occurs, we will respond promptly in accordance with applicable legal requirements.

Where required by law, affected customers will receive notification within the legally required timeframe, and appropriate information regarding the incident will also be published through suitable communication channels.

11. Marketing Communications (CAN-SPAM Compliance)

Our marketing emails follow applicable email marketing regulations.

We are committed to:

• Using accurate sender information
• Providing clear and truthful email subject lines
• Clearly identifying promotional communications
• Including an easy-to-use unsubscribe option in every marketing email
• Processing unsubscribe requests without unnecessary delay

12. Contact Information

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us.

Brand: CozyLittlePalls

Company: TechVerge Hongkong Limited

Registered Address:
Room 1911, Lee Garden One
33 Hysan Avenue
Causeway Bay, Hong Kong

Email: support@cozylittlepalls.com

Phone: +1 (518) 732-8884

We are committed to handling your information responsibly and appreciate your trust in CozyLittlePalls.