Effective Date: June 2026

Welcome to CozyLittlePalls.

This website and all related online shopping functions are operated and maintained by CozyLittlePalls. These Website Terms of Service establish the rules and conditions governing your access to, browsing of, and interaction with our online store.

By visiting our website, placing an order, or using any of our services, you confirm that you have read, understood, and agreed to comply with these terms. If you do not accept any portion of these terms, you should discontinue use of our website immediately.

Purchases made through our store are also subject to our applicable purchase policies, including our Shipping Policy, Return & Refund Policy, Privacy Policy, and other related store guidelines.

1. Accuracy of Customer Information

When providing information through our website, you agree that all submitted details are complete, accurate, and up to date.

This includes, but is not limited to:

• Personal information
• Contact details
• Shipping information
• Payment-related information

You are responsible for updating your information whenever changes occur to ensure successful order processing and communication.

2. Privacy & Information Protection

Protecting customer information is an important responsibility of CozyLittlePalls.

The collection, use, storage, and processing of personal information are handled according to our Privacy Policy and applicable data protection requirements.

By using our website, purchasing products, or contacting our customer service team, you acknowledge and agree to our methods of handling personal information as described in our Privacy Policy.

3. Intellectual Property & Website Usage Rules

All content displayed on the CozyLittlePalls website, including but not limited to:

• Product images
• Brand elements
• Written content
• Graphics
• Website design
• Software features
• Marketing materials

is owned by or licensed to CozyLittlePalls and is protected under applicable copyright, trademark, and intellectual property laws.

We provide customers with a limited, personal, non-exclusive, and non-transferable right to access our website for individual shopping purposes only.

You may not:

• Copy, reproduce, modify, or commercially use our content without permission
• Replicate our website design or create unauthorized copies of our platform
• Upload viruses, harmful software, or malicious code
• Use automated tools, scraping programs, or data collection systems to extract information
• Conduct activities that interfere with website operation or negatively affect server performance

CozyLittlePalls reserves the right to restrict access, suspend accounts, or take appropriate action against users who violate these requirements.

4. Customer Reviews & Submitted Content

Customers may submit reviews, comments, photos, videos, or other content through our website.

By submitting content, you confirm that:

• The information provided is truthful and lawful
• You own or have permission to use the submitted material
• The content does not violate third-party rights
• The content is not misleading, abusive, defamatory, or unlawful

You may not submit content using false identities or misleading contact information.

By providing reviews or other materials, you grant CozyLittlePalls a worldwide, non-exclusive, royalty-free, perpetual right to use, display, reproduce, modify, and distribute such content for business purposes, including promotional and marketing activities.

5. Third-Party Websites & External Links

Our website may contain links to external websites, applications, or services operated by third parties.

These external resources are provided for convenience only. CozyLittlePalls does not control or guarantee the accuracy, security, privacy practices, or business operations of third-party websites.

Any access to external links is performed at your own discretion and risk.

6. Disclaimer of Warranties

To the fullest extent permitted by applicable law, CozyLittlePalls provides this website and its products on an "as available" and "as provided" basis.

We do not guarantee that:

• The website will always operate without interruption
• All information will be completely error-free
• The website will always be free from technical issues
• Products will meet every individual expectation beyond stated descriptions

All express or implied warranties not specifically stated are excluded to the maximum extent allowed by law.

7. Limitation of Liability

By using our website and purchasing our products, you acknowledge that certain risks may exist when using online services.

To the maximum extent permitted by law, CozyLittlePalls, its owners, employees, partners, suppliers, and service providers shall not be responsible for indirect, incidental, special, or consequential damages resulting from:

• Website interruptions or technical failures
• Use or inability to use our products
• Unauthorized access to personal information
• Internet connection problems or external network failures

Any legal claim related to your use of our website must be submitted within twelve (12) months from the date the issue occurred, unless prohibited by applicable law.

8. Customer Indemnification

You agree to protect and hold CozyLittlePalls harmless from claims, damages, losses, penalties, expenses, or legal fees arising from:

• Your violation of these Terms of Service
• Your unlawful activities
• Your infringement of third-party rights

9. Electronic Communications

By using our website or contacting our customer support team electronically, you agree that electronic communications satisfy legal requirements for written communication.

This includes:

• Emails
• Order confirmations
• Policy updates
• Customer service messages
• Digital notices

10. Copyright Infringement Claims

CozyLittlePalls respects intellectual property rights and responds seriously to copyright concerns.

If you believe your copyrighted work has been used improperly on our website, please provide a formal notice including:

• Your physical or electronic signature
• Identification of the copyrighted work involved
• The specific webpage or location where the content appears
• Your contact information
• A statement confirming that the use is unauthorized

Please send copyright-related notices to our support team.

11. Force Majeure Events

CozyLittlePalls will not be considered responsible for delays or failures caused by circumstances beyond our reasonable control.

Such events may include:

• Natural disasters
• Public health emergencies
• Labor disputes
• Government actions
• Regulatory changes
• Global supply chain interruptions
• Transportation disruptions

12. Transfer of Ownership & Shipping Risk

Ownership and responsibility for purchased products transfer according to applicable shipping arrangements.

Once an order has been delivered to the designated shipping carrier, certain risks related to transportation may transfer according to applicable laws and carrier procedures.

13. Governing Law & Legal Jurisdiction

These Website Terms of Service and related transactions shall be governed and interpreted according to applicable laws of the United States.

Any dispute arising from your use of the CozyLittlePalls website shall be handled through appropriate courts with applicable jurisdiction in the United States.

14. Severability & Assignment

If any provision of these Terms is determined to be invalid or unenforceable by a competent authority, the remaining provisions will continue to remain effective.

You may not transfer or assign your responsibilities under these terms without prior written approval from CozyLittlePalls.

CozyLittlePalls reserves the right to assign or transfer these terms as necessary for business operations.

15. Entire Agreement

These Website Terms of Service represent the complete agreement between you and CozyLittlePalls regarding your use of our website.

They replace any previous discussions, communications, or agreements relating to website usage unless otherwise stated in writing.

Contact CozyLittlePalls Support

If you have questions regarding these Website Terms of Service or need assistance with your order, please contact our customer support team.

Brand: CozyLittlePalls

Company: TechVerge Hongkong Limited

Registered Address:
Room 1911, Lee Garden One
33 Hysan Avenue
Causeway Bay, Hong Kong

Support Email:
support@cozylittlepalls.com

Customer Service Phone:
+1 (518) 732-8884

Thank you for choosing CozyLittlePalls. We appreciate your trust and are committed to providing a safe, reliable, and enjoyable shopping experience.